The Diploma of Leadership and Management (BSB50420) is designed for individuals who are ready to take on leadership or management roles across a wide range of industries. This nationally recognised qualification equips students with the skills to lead teams, manage workplace relationships, implement operational plans, and communicate with influence.
Graduates will be prepared for supervisory, managerial, or leadership positions such as team leader, operations manager, or department supervisor.
Who Should Enrol
This qualification is suited to people who:
are currently in a supervisory role and want to formalise their skills,
aspire to step into leadership or middle management positions,
want to build advanced skills in communication, team management, and business operations, or
are seeking a pathway into higher-level management or business qualifications.
Units of Competency
Students must complete 12 units of competency, consisting of 6 core units and 6 elective units.
Core Units
BSBCMM511 – Communicate with influence
BSBCRT511 – Develop critical thinking in others
BSBLDR523 – Lead and manage effective workplace relationships
BSBOPS502 – Manage business operational plans
BSBPEF502 – Develop and use emotional intelligence
BSBTWK502 – Manage team effectiveness
Elective Units(delivered by our RTO)
BSBOPS504 – Manage business risk
BSBXCM501 – Lead communication in the workplace
BSBTWK501 – Lead diversity and inclusion
BSBTWK503 – Manage meetings
BSBOPS505 – Manage organisational customer service
BSBPEF501 – Manage personal and professional development
Course Delivery
This qualification is delivered through a flexible approach to suit different learner needs:
Face-to-face training in a classroom setting,
Blended delivery using virtual Zoom classrooms combined with in-person support, and/or
Online delivery with access to digital resources and trainer support.
All training includes a mixture of theory and practical components, supported by qualified trainers and individual learning assistance where required.
Learning Outcomes
On successful completion of this qualification, students will be able to:
Communicate with influence and lead workplace communication.
Apply emotional intelligence in leadership contexts.
Manage effective workplace relationships and team performance.
Implement and monitor business operational plans.
Lead diversity, inclusion, and continuous improvement initiatives.
Manage meetings, organisational customer service, and business risks.
Develop personal and professional growth strategies.
Certification
Students who successfully complete this course will be awarded the BSB50420 Diploma of Leadership and Management, a nationally recognised qualification under the Australian Qualifications Framework (AQF).
Upcoming Programs
There are currently no openings available for this course.
Overview
Name : Diploma of Leadership and Management
Type : Program
Duration :
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