Certificate III in Supply Chain Operations

Course Overview

The Certificate III in Supply Chain Operations is designed for individuals who want to build the skills and knowledge required to work across logistics, warehousing, and distribution industries.
This qualification covers essential functions within the supply chain, including stock control, receival and despatch, manual handling, workplace safety, and customer service.
Graduates will gain practical, job-ready skills to work efficiently in warehouse environments and play a key role in keeping goods moving safely and on time.

Target Audience

This qualification is ideal for:

• People looking to begin a career in warehousing, logistics, or supply chain operations.
• Existing workers wanting to formalise their skills and enhance their employment opportunities.
• Businesses looking to upskill staff in operational efficiency, safety, and customer service.

Learning Outcomes / Units Delivered
Core Units

• TLID0020 – Shift materials safely using manual handling methods
• TLIF0009 – Ensure the safety of transport activities (Chain of Responsibility)

Elective Units

• TLIA0004 – Complete receival and despatch documentation
• TLIA0010 – Identify goods and store to specifications
• TLIA0015 – Organise receival and despatch operations
• TLIX0013X – Maintain stock control and receivals
• TLIU2012 – Participate in environmentally sustainable work practices
• BSBPEF301 – Organise personal work priorities
• BSBOPS304 – Deliver and monitor a service to customers
• TLIG0002 – Lead a work team or group
• BSBOPS305 – Process customer complaints
• TLIL00121 – Promote effective workplace practice
• TLIF0025 – Follow work health and safety procedures
• CHCDIV001 – Work with diverse people

Course Delivery

This qualification is delivered through a flexible and supportive training model that suits different learning and workplace needs:

• Face-to-face training in classrooms or workplaces,
• Blended learning through live Zoom classes with on-site or practical sessions, and/or
• Online study with trainer support and progress tracking.

All courses include a mix of theory and practical components, guided by experienced trainers.
Some qualifications require work placement in a suitable workplace. If required, this will be discussed with you prior to enrolment by our Student Support Team.
Program Benefits

• Gain hands-on experience in warehousing and logistics operations
• Learn how to manage receiving, storing, and despatching goods
• Build confidence in safety, teamwork, and stock control
• Study flexibly — online, on-site, or in the classroom
• Learn from industry-experienced trainers
• Earn a nationally recognised qualification that opens real career opportunities

Career Outcomes

Graduates may find employment in roles such as:

• Warehouse Operator
• Supply Chain Assistant
• Logistics Officer
• Inventory or Stock Controller
• Despatch Clerk
• Freight Handler