This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
This qualification provides the skills and knowledge for participants in job roles such as sales assistant, customer service assistant, checkout operator. Participants may work with some autonomy or in a team but usually under close supervision.
Possible job opportunities include:
- checkout team worker
- customer service assistant (Department store)
- food sales assistant
- sales assistant
- customer service assistant (quick food)