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Certificate IV in Leadership and Management

Domestic Program

Course code:


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IELTS certificates are recognised worldwide as a means of entry to vocational and university courses. The IELTS courses includes authentic IELTS-style tests which students take in class and are ideal for any student who would like to have a better, all-round command of English.

The IELTS exam tests students on the 4 following skills:

  • Listening
  • Speaking
  • Reading
  • Writing

Why study IELTS with NCVE?

Certificate IV in Leadership and Management teaches the essential knowledge that will allow you to analyse information and apply solutions to a range of dynamic business problems.

Team leaders and frontline managers are a vital link between employees and senior management in every organisation. This qualification has been developed to provide you with the comprehensive skills you’ll need to lead, guide and support your own team while organising and monitoring their workload.

The course prepares individuals for team leadership and management where they are responsible for the effective functioning and performance of a team and their work outcomes.

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The successful achievement of this skill set will result in a Statement of Attainment in BSB30120 Certificate III in Business and requires you to complete the units listed below:


Process customer complaints


Deliver and monitor a service to customers


Organise personal work priorities and development

Participating in a leadership and management course can advance your career by equipping you with the skills and knowledge to make effective decisions, influence change around you, and manage and mentor your colleagues. This can result in making you a better employee and manager, and enable you to overcome any challenges that arise as part of your role. People with leadership qualifications are required across all industries making a management career one of the most flexible and versatile choices. Additionally, career advancement is often more accessible with a skills-based qualification in management. To have a successful management career in any industry you need to be organised, professional and have strong management and leadership skills and great communication skills.
  • Management skills in workplace, health and safety
  • Principles of customer service
  • Administration
  • Marketing
  • Project management
  • Communication
  • Financial and business planning
  • Team building
  • Workplace operations
  • Conflict resolution
  • Risk management
  • Coordinator
  • Leading hand
  • Supervisor
  • Team leader
This course is perfect for individuals looking for a role where you’ll be leading, guiding and monitoring the effective performance of individuals and teams.
NCVE understands the importance of flexible approaches to training and uses purpose-designed materials that focus on the learner’s needs. Learners who have established industry experience and knowledge and are motivated and outcome-focused can accelerate their learning with us. All courses can be personalised and self-paced, tailored to a learner that is driven to achieve more, sooner.
Face to face, online and work-based learning activities.

How to Apply?

Tell us a little about yourself and we’ll help with the rest. Our convenient online application tool only takes 10 minutes to complete.

After you submit your application, an admissions representative will contact you and will help you to complete the process.

Once you’ve completed your application and connected with an admissions representative, you’re ready to create your schedule.

Are you ready to take the next step toward your future career?

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