Certificate IV in Leadership and Management
IELTS certificates are recognised worldwide as a means of entry to vocational and university courses. The IELTS courses includes authentic IELTS-style tests which students take in class and are ideal for any student who would like to have a better, all-round command of English.
The IELTS exam tests students on the 4 following skills:
Why study IELTS with NCVE?
Certificate IV in Leadership and Management teaches the essential knowledge that will allow you to analyse information and apply solutions to a range of dynamic business problems.
Team leaders and frontline managers are a vital link between employees and senior management in every organisation. This qualification has been developed to provide you with the comprehensive skills you’ll need to lead, guide and support your own team while organising and monitoring their workload.
The course prepares individuals for team leadership and management where they are responsible for the effective functioning and performance of a team and their work outcomes.
The successful achievement of this skill set will result in a Statement of Attainment in BSB30120 Certificate III in Business and requires you to complete the units listed below:
Process customer complaints
Deliver and monitor a service to customers
Organise personal work priorities and development
- Management skills in workplace, health and safety
- Principles of customer service
- Project management
- Financial and business planning
- Team building
- Workplace operations
- Conflict resolution
- Risk management
- Leading hand
- Team leader
How to Apply?
Tell us a little about yourself and we’ll help with the rest. Our convenient online application tool only takes 10 minutes to complete.
After you submit your application, an admissions representative will contact you and will help you to complete the process.
Once you’ve completed your application and connected with an admissions representative, you’re ready to create your schedule.