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to Business

Short Courses

Course code:


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This short course is suitable for individuals that are wanting to gain employment in a front of business role.

Completing this short course will give you the competitive edge as you learn to work with customers in a business environment. Graduates will be able to work with some independence and under limited supervision when dealing with business customers.

This short course

provides a pathway to work in roles such as receptionist, administration, secretary, executive assistant.

For students that successfully complete the short course and show suitable skills, traineeship positions are on offer. This short course is a real opportunity for you to gain employment.

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The successful achievement of this skill set will result in a Statement of Attainment in BSB30120 Certificate III in Business and requires you to complete the units listed below:


Process customer complaints


Deliver and monitor a service to customers


Organise personal work priorities and development

Refresh your skills or learn new ones to keep your workplace skills and certifications up to date or re-enter the workforce. Accredited short courses, units, and skill sets are a great option if you’re a qualified professional who wants to diversify your professional portfolio and boost your resume. An accredited short course or skill set will earn you official credits for the units you complete. These unit credits may even be applied to a related qualification at a later date if you choose to study a full certificate or diploma. When you complete your accredited unit/s you will earn a Statement of Attainment.
  • Sydney
  • Wollongong
  • Nowra
  • Goulburn
  • Batemans Bay
For a person who performs a broad range of tasks in varied work situations using some discretion, judgement and relevant theoretical knowledge.
6 sessions
Classroom and work-based learning activities.

How to Apply?

Tell us a little about yourself and we’ll help with the rest. Our convenient online application tool only takes 10 minutes to complete.

After you submit your application, an admissions representative will contact you and will help you to complete the process.

Once you’ve completed your application and connected with an admissions representative, you’re ready to create your schedule.

Are you ready to take the next step toward your future career?

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