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Our hospitality short course NSW gives you everything you need to start working confidently in cafes, clubs, pubs, restaurants, hotels and resorts. Delivered face-to-face over five days using commercial hospitality equipment, this nationally recognised course covers food safety, RSA, RCG and customer engagement in one complete package. At just $920 inc GST (Afterpay & ZipPay available), it’s the most comprehensive way to get job-ready — including eligibility for your NSW RSA and RCG competency cards.
This course delivers the following units:
NCVE is approved by Liquor & Gaming NSW to deliver RSA and RCG. You’ll receive interim certificates that let you work for 90 days while you obtain your photo competency cards.
Finish your course and pass the RSA & RCG assessments.
Issued the same day — valid to work for 90 days.
Take them plus 100 points of ID; they take your photo.
Digital via the Service NSW app; plastic in ~3–4 weeks. Valid 5 years.
Anyone looking to develop entry-level hospitality skills, people who need RSA and RCG training, and anyone wanting confidence in customer service and workplace communication. No experience needed.
Nationally recognised Statements of Attainment, plus eligibility for your NSW RSA and RCG competency cards. You’ll need a free Unique Student Identifier (USI) and valid photo ID to enrol.
What units will I study?
Four nationally recognised units: SITXFSA005 Use hygienic practices for food safety, SITHFAB021 Provide responsible service of alcohol (RSA), SITHGAM022 Provide responsible gambling services (RCG) and SITXCCS011 Interact with customers.
Do I get RSA and RCG competency cards?
Yes — NCVE is approved by Liquor & Gaming NSW. You’ll receive interim certificates and eligibility for your NSW RSA and RCG photo competency cards via Service NSW.
How long is it?
Five days, face-to-face using commercial equipment.
How much does it cost?
$920 inc GST, with Afterpay and ZipPay available.
Do I need a USI?
Yes — a free Unique Student Identifier is required. Get one here.
✓ NAME : Hospitality and Happy Customers Short Course
✓ TYPE : PROGRAM
✓ DURATION : 5 Days
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