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Career Advancement
Gain the skills and knowledge needed to progress in your current role or pursue new opportunities.
Practical, Real-World Learning
Apply what you learn immediately with hands-on projects and industry-relevant content.
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Study at your own pace with access to expert guidance and resources whenever you need them.

Explore our courses

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Cafe and Club Hospitality Course

Cafe&Club
Workshop
5 days

Gain relevant skills in hospitality including hygienic practices for food safety, coffee making, responsible service of alcohol and gaming. This course provides an excellent foundation for anyone looking to begin a career in the hospitality industry.
5 days training face-to-face. 
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Digital Literacy Short Course

DIGLIT
Workshop
5 days

This course equips you with the essential digital skills needed to confidently navigate today’s technology-driven world. You’ll learn practical skills in using computers, online communication, digital safety and security, problem-solving with technology, and essential software applications. This course is perfect for those looking to improve their digital confidence, enhance their employability, and effectively use technology in the workplace.
5 days training face-to-face. 
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Essential Skills for the Workplace Short Course

BUSSKILL
Workshop
8 days


This short course equips you with the essential skills needed to succeed in today’s workforce. You’ll develop practical IT skills, learn effective communication and customer service techniques, and strengthen your problem-solving abilities. The course also guides you through creating a professional resume, preparing for interviews, and applying for jobs with confidence. Perfect for anyone looking to build a strong foundation of workplace skills and increase their employability across a wide range of industries.
5 days training face-to-face.

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Face-to-Face RSA & RCG Course (2 Days F2F Class)

RSA & RCG
Workshop
2 days

The face-to-face RSA/RCG course will help you learn the skills to responsibly serve alcohol and manage gambling activities in licensed venues. You'll learn legal obligations, how to handle intoxicated patrons, and promote responsible gambling, ensuring a safe and compliant environment. Perfect for those looking to work in bars, clubs, and gaming venues.
2 days training face-to-face.
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Food Hygiene and Barista Training

Barista FH&B
Workshop
3 days

This course provides essential training for those looking to work/ are working in coffee shops, cafes, and other food service environments. You will learn valuable skills in maintaining cleanliness and safety while preparing and serving food and beverages, as well as mastering the art of coffee making. 
3 days training face-to-face. 
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Hospitality and Happy Customers Short Course

Hospo and Eng
Workshop
1 day

This course teaches you the essential skills to create positive and memorable experiences for guests. You’ll learn relevant skills in food safety hygiene, coffee, effective communication, problem-solving, and customer service techniques that ensure every customer feels valued. This course is perfect for those looking to enhance their hospitality skills and provide excellent service in any food, beverage, or accommodation setting.
5 days training face-to-face. 
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Individual Support Short Course

INDSUPSC
Workshop
9 weeks
Ready to begin a career in care? Our Individual Support Short Course gives you the essential, nationally recognised skills to support people in aged care, disability, or community settings. Learn the basics of person-centred care, communication, and safety—your first step toward a rewarding role helping others.
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Responsible Gambling Services - Face-to-Face Classroom (1 Day F2F Class)

RCG
Workshop
1 day

The face-to-face RCG course provides the essential skills to responsibly manage gambling activities in licensed venues. You'll learn about legal requirements, harm minimization strategies, and how to promote responsible gambling whilst maintaining a safe and compliant environment. Ideal for anyone looking to work in clubs, pubs, casinos, and other licensed gambling venues.
1 full day training face-to-face. 
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Responsible Gambling Services - Virtual Classroom (1 Day Zoom Class)

RCG Zoom
Workshop
1 day

The Virtual RCG course provides the essential skills to responsibly manage gambling activities in licensed venues. You'll learn about legal requirements, harm minimization strategies, and how to promote responsible gambling whilst maintaining a safe and compliant environment. Ideal for anyone looking to work in clubs, pubs, casinos, and other licensed gambling venues.
1 full day training online.
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Responsible Service of Alcohol - Face-to-Face Classroom (1 Day F2F Class)

RSA
Workshop
1 day

The face-to-face RSA course provides the essential skills to responsibly serve alcohol in licensed venues. You'll learn about legal requirements, how to identify and manage intoxicated patrons, and how to encourage responsible drinking to maintain a safe and compliant environment. Ideal for anyone looking to work in bars, clubs, pubs, and other licensed venues.
1 full day training face-to-face.
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Responsible Service of Alcohol - Virtual Classroom (1 Day Zoom Class)

Virtual RSA
Workshop
1 day

The Virtual RSA course provides the essential skills to responsibly serve alcohol in licensed venues. You'll learn about legal requirements, how to identify and manage intoxicated patrons, and how to encourage responsible drinking to maintain a safe and compliant environment. Ideal for anyone looking to work in bars, clubs, pubs, and other licensed venues.
1 full day training online.
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RF Scanning

RFScan
Workshop
2 days

This course teaches you the essential skills to confidently operate RF scanning technology used across warehouses, logistics, and retail environments. You’ll learn how to use RF scanners for stock control, inventory management, order picking, and workplace efficiency, while also developing problem-solving and communication skills to work effectively in fast-paced settings. This course is perfect for those looking to start or advance a career in warehousing, logistics, or supply chain operations.
2 days training face-to-face. 
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RF Scanning & Manual Handling

RF&ManH
Workshop
3 days

This course equips you with the essential skills to safely and efficiently work in warehousing, logistics, and retail environments. You’ll learn how to operate RF scanning technology for stock control, order picking, and inventory management, while also gaining practical knowledge in correct manual handling techniques to reduce risk and prevent injury. In addition, you’ll build problem-solving and communication skills to work effectively in fast-paced team settings.
3 days training face-to-face. 
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Skills for Warehousing

Skills4WH
Workshop
4 days

This course provides you with the essential skills to work safely and efficiently in warehousing and logistics environments. You’ll learn practical skills in inventory management, RF scanning, manual handling, stock control, and workplace health and safety, while also building teamwork and problem-solving abilities to operate effectively in fast-paced settings.
4 days training face-to-face. 
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Virtual RSA & RCG Course (2 Days Zoom Class)

RSA & RCG Zoom
Workshop
2 days

The Virtual RSA/RCG course will help you learn the skills to responsibly serve alcohol and manage gambling activities in licensed venues. You'll learn legal obligations, how to handle intoxicated patrons, and promote responsible gambling, ensuring a safe and compliant environment. Perfect for those looking to work in bars, clubs, and gaming venues.
2 days training online.
Find Out Moreeast

Certificate III in Business

BSB30120
Program

This qualification reflects the role of individuals in a variety of business services job roles. It is likely that these individuals are establishing their own work performance.
 
Individuals in these roles carry out a range of routine procedural, administrative and operational tasks that require technology and business skills. Key responsibilities may include: technical advice, office support, document management, data entry/ processing, and compliance duties. 
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Certificate III in Cleaning Operations

CPP30321
Program
The Certificate III in Cleaning Operations equips learners with the practical skills and knowledge needed to perform a wide range of cleaning tasks safely and efficiently across various environments. Students learn how to use cleaning equipment and chemicals correctly, maintain hygiene standards, manage cleaning schedules, and work effectively as part of a team. This qualification prepares individuals for roles in commercial, residential, health care, and industrial cleaning settings.
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Certificate III in Community Services

CHC32015
Program
The Certificate III in Community Services equips learners with the skills and knowledge to support individuals and communities in need. Students learn how to provide person-centred support, communicate effectively, and work within community service frameworks. This qualification prepares individuals for entry-level roles in areas such as community outreach, client support, and welfare assistance.
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Certificate III in Hospitality

SIT30622
Program

This qualification reflects the role of individuals in a variety of hospitality job roles. It is likely that these individuals are eager to develop the relevant food safety and customer service skills to work in a hospitality environment.
 
A role in hospitality involves creating positive experiences for guests and customers in settings like hotels, restaurants, cafes, events, and tourism. Key responsibilities may include: customer service, food and beverage service, accommodation and events support, cash handling/ POS skills and team work duties.
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Certificate III in Individual Support

CHC33021
Program


This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability, and other reasons.

Individuals in these roles carry out a range of personal, physical, and emotional care duties to older people or individuals with disabilities, illness, or other support needs. Key responsibilities may include: personal care, emotional care, health support, community engagement, and safety/ hygiene duties.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

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Certificate III in Retail

SIR30216
Program

This qualification reflects the role of individuals in a variety of retail job roles. It is likely that these individuals are looking to develop their customer service skills to work in a retail environment.

A role in retail involves helping customers, maintaining the store environment, and supporting sales goals. Key responsibilities may include: customer service, product knowledge, stock management, and team leadership.
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Certificate III in Supply Chain Operations

TLI30321
Program
The Certificate III in Supply Chain Operations provides the essential skills and knowledge to work effectively in warehousing, logistics, and transport environments. Learners develop practical abilities in inventory management, order processing, stock control, and workplace safety. This qualification prepares individuals for hands-on roles within the supply chain, such as warehouse operator, logistics assistant, or transport clerk.
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Certificate IV in Ageing Support

CHC43015
Program

Prepare for a rewarding career supporting older adults in residential, community, or home care settings. This nationally recognised qualification equips you with the skills to provide person-centred care, promote independence, and enhance quality of life. Learn from experienced trainers and gain hands-on experience to make a real difference in your community.
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Certificate IV in Entrepreneurship and New Business

BSB40320
Program

This qualification reflects the role of individuals who are looking to expand their skillset and start their own business.
 
Becoming the entrepreneur of your own business involves creating, launching, and managing a business venture, often from the ground up. It requires a mix of creativity, strategic thinking, and resilience to identify opportunities, solve problems, and build upon a product, service, or brand. Key responsibilities may include: business planning, market research, product/ service development, financial management, sales and marketing, networking, and problem solving. 
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Certificate IV in Leadership and Management

BSB40520
Program

This qualification reflects the role of individuals in a variety of leadership/ management job roles. It is likely that these individuals are looking to upskill into a business management/ project management or team leadership role.
 
A role in leadership and management typically involves guiding people, setting direction, and ensuring that an organisation’s goals are met efficiently and effectively. Key responsibilities may include: team leadership, project planning, performance management, and supervisor duties. 
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Certificate IV in Marketing and Communication

BSB40820
Program


This qualification reflects the role of individuals working in diverse marketing and communication positions. It is suited to those seeking to build skills for careers in areas such as digital marketing, brand management, public relations, or campaign coordination.

A role in marketing and communication typically involves creating strategies to engage audiences, building brand awareness, and ensuring key messages are delivered effectively. Core responsibilities may include: developing campaigns, managing content, analysing market trends, and coordinating communication strategies.

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Diploma of Business

BSB50120
Program


This qualification reflects the role of individuals in a wide range of business and organisational roles. It is ideal for those looking to enhance their skills for careers in business management, project coordination, administration, or operational leadership.

A role in business typically involves driving efficiency, supporting strategic goals, and ensuring organisational processes run smoothly. Key responsibilities may include: managing projects, overseeing business operations, developing strategies, and supporting workplace improvement initiatives.

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Diploma of Leadership and Management

BSB50420
Program


This qualification reflects the role of individuals who apply knowledge, practical skills, and experience in leadership and management across a range of industries and workplaces. It is designed for those wanting to strengthen their abilities in team leadership, business operations, and organisational
performance.
 

A role in leadership and management often involves guiding teams, driving strategic outcomes, and ensuring organisational goals are achieved effectively. Key responsibilities may include: leading people, managing projects, overseeing performance, and supporting continuous improvement.

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