This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability, and other reasons.
Individuals in these roles carry out a range of personal, physical, and emotional care duties to older people or individuals with disabilities, illness, or other support needs. Key responsibilities may include: personal care, emotional care, health support, community engagement, and safety/ hygiene duties.
To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.
This qualification reflects the role of individuals working in diverse marketing and communication positions. It is suited to those seeking to build skills for careers in areas such as digital marketing, brand management, public relations, or campaign coordination.
A role in marketing and communication typically involves creating strategies to engage audiences, building brand awareness, and ensuring key messages are delivered effectively. Core responsibilities may include: developing campaigns, managing content, analysing market trends, and coordinating communication strategies.
This qualification reflects the role of individuals in a wide range of business and organisational roles. It is ideal for those looking to enhance their skills for careers in business management, project coordination, administration, or operational leadership.
A role in business typically involves driving efficiency, supporting strategic goals, and ensuring organisational processes run smoothly. Key responsibilities may include: managing projects, overseeing business operations, developing strategies, and supporting workplace improvement initiatives.
This qualification reflects the role of individuals who apply knowledge, practical skills, and experience in leadership and management across a range of industries and workplaces. It is designed for those wanting to strengthen their abilities in team leadership, business operations, and organisational
performance.
A role in leadership and management often involves guiding teams, driving strategic outcomes, and ensuring organisational goals are achieved effectively. Key responsibilities may include: leading people, managing projects, overseeing performance, and supporting continuous improvement.
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Gain practical cleaning skills including WHS practices, high-touch surface cleaning, and cleaning rooms, furniture and fittings. This course provides an excellent foundation for anyone looking to begin a career in the cleaning industry. 5 days training face-to-face.
Gain relevant skills for working in the community services sector, including effective communication, working with diverse people, and applying safe work practices. This course provides an excellent foundation for anyone looking to begin a career in community services.
6 days face-to-face training.
Develop the essential skills to confidently engage and support customers across a range of service environments. This course focuses on effective communication, delivering positive customer experiences, handling enquiries and complaints, and building strong professional relationships.
It provides a solid foundation for anyone looking to start or enhance a career in customer service, retail, hospitality, or community-facing roles.
2 days training face-to-face.
This short course equips you with the essential skills needed to succeed in today’s workforce. You’ll develop practical IT skills, learn effective communication and customer service techniques, and strengthen your problem-solving abilities. The course also guides you through creating a professional resume, preparing for interviews, and applying for jobs with confidence. Perfect for anyone looking to build a strong foundation of workplace skills and increase their employability across a wide range of industries.
5 days training face-to-face.
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This dynamic short course equips you with the practical skills and nationally recognised qualifications needed to thrive in today’s hospitality industry. Perfect for those starting out or looking to boost their employability, the program combines Responsible Service of Alcohol (RSA), customer engagement, barista training, and safe food handling practices into one comprehensive learning experience.
You’ll gain hands-on experience preparing and serving quality espresso coffee, maintaining high standards of cleanliness and food safety, and delivering outstanding customer service. The course also ensures you understand and comply with liquor legislation, giving you the confidence to work professionally and responsibly in cafés, restaurants, bars, and gaming venues.
5 days training face-to-face.
This short course provides the essential skills and knowledge required to work confidently in hospitality environments. Learners will gain nationally recognised training in Responsible Service of Alcohol (RSA), Responsible Conduct of Gambling (RCG), barista operations, and safe food handling and hygiene practices. Participants will develop practical skills in preparing and serving espresso coffee, maintaining cleanliness and food safety standards, complying with liquor and gaming legislation, and delivering professional customer service in cafés, restaurants, bars, and gaming venues.
3 days training face-to-face.
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Posted on GoogleTrustindex verifies that the original source of the review is Google. I had a wonderful learning experience at this institute. The trainers were knowledgeable, supportive and always provided clear feedback. I especially appreciate my trainer's patience, encouragement and consistent guidance, which helped me successfully complete my course. Thank you to the entire team for your professionalism and support. I highly recommend this institute to anyone looking to further their education and skills.Posted on GoogleTrustindex verifies that the original source of the review is Google. The trainer was very experience in her involvement with the course and explained everything in a way it could be understandsPosted on GoogleTrustindex verifies that the original source of the review is Google. I found the course very helpful for starting my own business. Kalye Filipino Instagram: @kalyefilipino.BBQ Facebook: @kalyefilipino.BBQ The course content was clear and covered all the important aspects of entrepreneurship and business development. The support and guidance of my mentor Anna Stacey throughout the course have been amazing. Her constructive feedback, encouragement, and practical advice have been key to my learning journey. I truly appreciated her quick responses to my questions and the personalized attention she provided. My mentor, Anna Stacey, not only shared her professional expertise, but she also demonstrated a genuine duty of care during the times when I faced life’s challenges. She went above and beyond by contacting people who might be able to support me. NCVE might be always celebrating for having her.