NCVE
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Leadership & Management Training for Your Staff

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Leadership, management and business training for your staff

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NCVE (RTO 90283) trains supervisors, managers and office teams in nationally recognised business qualifications, from Certificate III in Business (BSB30120) to the Diploma of Leadership and Management (BSB50420), plus six-week online skill sets. Staff study online around their job with a named trainer, and assessments use their real work. We train organisations in NSW and Australia-wide.

NCVE · RTO 90283 Nationally recognised 25+ years 15,000+ students trained Online Australia-wide Wollongong & Nowra

Two ways in

Qualify your managers, or sharpen one skill

Qualify your managers

Your strongest operator got promoted to team leader last month and nobody showed them how to run a one-on-one. A Certificate IV or Diploma in Leadership and Management gives them the structure, and the assessments are built around the team they already run.

See qualification pricing

Short skill sets

Not everyone needs a full qualification. Our six-week online skill sets cover leadership, customer service, presenting and marketing, and each one credits toward a full qualification later.

See skill set pricing

At a glance

Corporate training with NCVE

Qualifications
Certificate III in Business, Certificate IV in Leadership and Management, Certificate IV in Entrepreneurship and New Business, Certificate IV in Marketing and Communication, Diploma of Business, Diploma of Leadership and Management, Certificate III in Retail
Skill sets & short courses
Leadership Foundations, Customer Service Pro, Presentation & Pitching Power, Social Media & Marketing Essentials, Start Your Side Hustle, Retail Sales Ready, Digital Literacy, Essential Skills for the Workplace
Who it suits
New and emerging team leaders, frontline and middle managers, admin and office staff, marketing and sales staff, small business owners
Delivery
Online and self-paced, with one-on-one video sessions and in-person support at our Wollongong and Nowra locations
Assessment
Workplace-based where it fits: plans, reports and projects drawn from the staff member’s actual role
Duration
Qualifications typically up to 12 months. Online skill sets around six weeks
Funding
Certificate III and IV qualifications are fee-free NSW traineeships for eligible new hires starting before 30 June 2027. Existing staff and Diplomas are fee-for-service
Employer pricing
Employer pricing starts at our employment-services rate, with volume pricing for larger groups. Enter your team’s details below to see your price
Your contact
A named NCVE account manager for your region
Delivered by
NCVE · RTO 90283 · 25+ years

Qualifications

Which business and management qualifications can staff do?

Seven nationally recognised qualifications, all online. Each course page lists every unit.

BSB30120
Certificate III in Business · 13 units · office, admin and customer-facing staff · fee-free NSW traineeship for eligible new hires
BSB40520
Certificate IV in Leadership and Management · 12 units (5 core, 7 electives) · new team leaders and supervisors · fee-free NSW traineeship for eligible new hires
BSB40320
Certificate IV in Entrepreneurship and New Business · 10 units (4 core, 6 electives) · no entry requirements · assessed on a real business plan, finances and marketing · fee-free NSW traineeship for eligible new hires
BSB40820
Certificate IV in Marketing and Communication · 12 units (6 core, 6 electives) · marketing, sales and comms staff · fee-free NSW traineeship for eligible new hires
BSB50120
Diploma of Business · 12 units (5 core, 7 electives) · managers and business owners · no mandatory entry requirement
BSB50420
Diploma of Leadership and Management · 12 units (6 core, 6 electives) · experienced supervisors and managers · no mandatory entry requirement
SIR30216
Certificate III in Retail · 13 units · store staff and retail trainees · fee-free NSW traineeship for eligible new hires

Qualification price calculator

Choose the qualification and how many staff, add your details, and see your employer price and payment options.

Skill sets and short courses

What short courses suit busy staff?

The online skill sets take around six weeks, need no work placement and give a nationally recognised Statement of Attainment.

Leadership Foundations
Online, about six weeks · 3 units · credit toward Certificate IV in Leadership and Management
Customer Service Pro
Online, about six weeks · 3 units · credit toward Certificate III in Business, Retail and Supply Chain
Presentation & Pitching Power
Online, about six weeks · 3 units · credit toward Certificate IV in Marketing and Communication
Social Media & Marketing Essentials
Online, about six weeks · 3 units · credit toward Certificate IV in Marketing and Communication
Start Your Side Hustle
Online, about six weeks · BSBESB301 · credit toward Certificate IV in Entrepreneurship and New Business
Retail Sales Ready
Online, about six weeks · 3 units · credit toward Certificate III in Retail
Digital Literacy
Face to face, five days, run for employer groups on request · business documents, workplace writing and wellbeing
Essential Skills for the Workplace
Face to face, five days, run for employer groups on request · communication, customer service, digital literacy and documents

Skill set price calculator

Pick one or more skill sets, add your headcount and details, and see your price.

How it works

How do you run a leadership program for a team?

1

Tell us who and where

How many people, what roles, and which sites. We suggest a qualification or skill set for each group.

2

We check each person

Funding, prior learning and any units already done elsewhere, so nobody repeats work they can prove.

3

Staff study around their role

Online with a named NCVE trainer and one-on-one video sessions. Assessment uses their own projects and team.

4

You see progress

Track each person unit by unit in the Client Portal and download certificates when they finish.

Cost

Can staff get funded business or leadership training in NSW?

For new hires, yes. The Certificate III in Business, Certificate IV in Entrepreneurship and New Business, Certificate IV in Leadership and Management and Certificate IV in Marketing and Communication can all be done as NSW traineeships, fee-free for eligible new-entrant trainees whose training commences before 30 June 2027. A new-entrant trainee is generally someone employed with you for less than 3 months full-time, or 12 months part-time or casual, when the training contract starts. Longer-serving staff and both Diplomas are fee-for-service at the employer rate. If you pay NSW payroll tax, new-entrant trainee wages may qualify for a rebate. We check each person before you commit. See our funded traineeships page.

How employer pricing works: you pay our employment-services rate per person, in instalments, with volume pricing for larger groups worked out case by case. Tell us about prior learning up front and we’ll factor it into the quote. The public student price for each course is on its course page.

Why NCVE

Why do organisations train their managers with NCVE?

☎

A trainer on the mobile

Each manager has a named trainer who has run teams. They answer the phone and mark the work themselves.

✓

No one left behind

Busy managers stall. We follow them up and keep them moving, so the program finishes.

✎

Work they would do anyway

Assessments use real plans, rosters and reports from their role, so study time doubles as work time.

★

25+ years

Family-run and nationally recognised, delivering business qualifications for more than 25 years.

↻

Support when they need it

Online flexibility without the isolation: video sessions, in-person help in Wollongong and Nowra, and direct trainer access.

⌂

Easy for HR

One contact, one invoice, live progress and certificates you can download for your training register.

Client Portal

Can we see each person’s progress?

Yes. Employers get a login to the NCVE Client Portal. It shows each staff member’s enrolment status, unit progress and assessment status, and you can download certificates and transcripts for your training records whenever you need them.

Client Portal screen showing overall progress and the status of every unit for each learner (sample data)
Overall progress and the status of every unit, for every staff member. Sample screen with demo data.

Questions

Corporate training: your questions answered

Which qualification suits a new team leader?

Usually BSB40520 Certificate IV in Leadership and Management. It has 12 units covering team performance, communication, workplace relationships and planning, and there are no entry requirements. If they are not ready for a full qualification, the Leadership Foundations skill set is a six-week start that credits toward the Certificate IV.

Cert IV or Diploma of Leadership and Management?

The Certificate IV suits people running a team day to day. The Diploma (BSB50420) suits experienced supervisors and managers who plan operations and manage other leaders. Neither has a mandatory entry requirement, and we confirm readiness at enrolment. Many organisations start with the Certificate IV and step people up later.

Will study take managers away from their work?

Not much. It is online and self-paced, with one-on-one video sessions booked around their week. Assessments use the plans, reports and team issues they are already dealing with, so a lot of the work is their real job written up properly.

What does it cost for a group of ten?

It depends on the qualification or skill set and how many people. Employer pricing starts at our employment-services rate, and larger groups get volume pricing worked out case by case. Use the calculator on this page to see your price, or book a 15-minute chat.

Can experienced managers get recognition of prior learning?

Yes. If someone already has relevant management experience or units from another course, we assess it against the qualification and factor it into their quote. Raise it before enrolment so we can check their evidence first, such as position descriptions, reports they have written and referee statements.

Do you train staff outside NSW?

Yes. All seven qualifications and the online skill sets are delivered online anywhere in Australia, with one-on-one video sessions instead of drop-in visits. Smart & Skilled funding only applies in NSW, so staff based interstate are on the employer price. Multi-state organisations can put everyone on one program and one invoice.

What do staff need to enrol?

A Unique Student Identifier (USI), photo ID, their own email address and a computer or tablet with internet. Qualifications include a short language, literacy and numeracy check so the trainer knows what support to set up from week one. The email needs to be the staff member’s own, because it becomes their login.

Can a staff member build a business case as their assessment?

Yes, on BSB40320 Certificate IV in Entrepreneurship and New Business. The four core units cover researching and developing a business plan, legal and risk requirements, finances and marketing a new venture. Staff working on a new service or business unit can use it as the subject of their assessment.

Next step

Talk to us about your managers

Get a price for your team, or book 15 minutes to see how it fits.

See your team’s price Book a 15-minute chat

Or call 1800 180 881. Real training. Real trainers. No one left behind.

Related pages

Training for employers · Hospitality staff training · Aged care staff training · Logistics and supply chain · Cleaning and facilities · Funded traineeships in NSW · Smart & Skilled fee calculator · Policies and documents

NCVE Head Office: 3A, Level 3, 304 Crown Street, Wollongong NSW 2500 · 1800 180 881 · RTO 90283

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