
Diploma of Leadership and Management
Domestic Program
Course code:
BSB50420

This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.
Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements. They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.
Why study IELTS with NCVE?
This Diploma is suited to people with considerable experience who are currently working in an industry managing others and providing strategic leadership who are looking to increase or refine skills required to successfully manage the business and staff employed in that business.
The Diploma of Leadership and Management qualification focuses primarily on the internal functions of managing a successful business and provides the candidate with the critical skills needed to increase a team’s success and effectiveness.
The Diploma will develop the key skills required in the present-day business environment such as managing the work of others, overseeing projects and managing finances. The course has a strong focus on strengthening leadership skills and abilities, enabling the adaption of skills to a broad range of workplaces, teams and situations.

CERTIFICATE
The successful achievement of this skill set will result in a Statement of Attainment in BSB30120 Certificate III in Business and requires you to complete the units listed below:
BSBCMM301
Process customer complaints
BSBCUS301
Deliver and monitor a service to customers
BSBWOR301
Organise personal work priorities and development
Why choose a career in leadership and management?
Participating in a leadership and management course can advance your career by equipping you with the skills and knowledge to make effective decisions, influence change around you, and manage and mentor your colleagues. This can result in making you a better employee and manager and enable you to overcome any challenges that arise as part of your role.
People with leadership qualifications are required across all industries making a management career one of the most flexible and versatile choices. Additionally, career advancement is often more accessible with a skills-based qualification in management.
To have a successful management career in any industry you need to be organised, professional and have strong management and leadership skills and great communication skills.
You will learn:
- Leadership skills
- Management topics (including human resources, performance management, financial management, problem solving and goal setting).
What job can this course get me?
- Manager
- Project manager
- Marketing manager
- Business development manager
- Human resources manager
- Production manager
- Branch manager
- Retail manager
- Store manager
- Department manager
- Corporate manager
Who is it for?
Supervisors or middle managers that have responsibility for a team of people, as well as those who participate in operational planning and are involved in change management.
Course duration
Delivery method
Face-to-face, online and work-based learning activities.
How to Apply?
- You Apply
Tell us a little about yourself and we’ll help with the rest. Our convenient online application tool only takes 10 minutes to complete.
- We Connect
After you submit your application, an admissions representative will contact you and will help you to complete the process.
- You Get Ready
Once you’ve completed your application and connected with an admissions representative, you’re ready to create your schedule.